Do you filter junk faxes?
We have no direct way to stop or control junk faxes that might be sent to you.  Your first course of action is look for a removal number on the fax and call to have your fax number taken off their list.   We also ask that you please forward a copy to junkfaxes@myvfm.com.  If we see the same company sending to multiple users we will try and contact them directly and ask that they stop.  This is often a long and difficult process that may or may not have any positive effect.  If we can determine the fax number sending the junk faxes we can also have that number blocked from our system.

Is my data kept private?
Your data and personal information will never be shared with anyone outside of our support team.  It is against our company policy.

Can I receive faxes while traveling?
One of the greatest advantages of our service is the ability to receive faxes when you are on the road. You can now have access to your fax mail anywhere that you have access to your email.

Send A Fax Using The Desktop Faxing Software
Our desktop client is actually a printer driver that you print to using any application on your computer. 

Requirements for running the Desktop Faxing software:

• Microsoft Windows 98/ME/NT4 SP6/2000/XP/Vista/Windows 7
• Internet Explorer 4.01 SP1 or above

Read more about Desktop Faxing...

How Do I Close My Account?
An option to close your account is located at the bottom of the My Accounts page.  Jump directly to Close My Account.